misk@sopuli.xyz to Technology@lemmy.worldEnglish · 5 days agoBrother denies using firmware updates to brick printers with third-party inkarstechnica.comexternal-linkmessage-square55fedilinkarrow-up1513arrow-down16cross-posted to: [email protected][email protected]
arrow-up1507arrow-down1external-linkBrother denies using firmware updates to brick printers with third-party inkarstechnica.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 5 days agomessage-square55fedilinkcross-posted to: [email protected][email protected]
minus-squareLastYearsIrritant@sopuli.xyzlinkfedilinkEnglisharrow-up11arrow-down1·4 days agoCustomer service reps have almost the same information that a customer would have. The only difference is they have a few more tools available to them. Asking policy questions or anything at this level would likely get no useful info.
minus-squareayyy@sh.itjust.workslinkfedilinkEnglisharrow-up1·4 days agoOnly if the customer service is unempowered garbage.
Customer service reps have almost the same information that a customer would have. The only difference is they have a few more tools available to them.
Asking policy questions or anything at this level would likely get no useful info.
Only if the customer service is unempowered garbage.