Nizozemski potrošniški skupini sta ugotovili, da naj bi Booking že od leta 2013 kršil pravila in potrošnikom preveč zaračunaval za hotelske sobe. Tako trenutno za tožbo proti platformi za rezervacijo nastanitev iščeta oškodovane goste.
So the findings of mentioned in the headline are from a report from consumer action groups, this has already been established by Dutch authorities earlier and they have been fined for this behaviour. But apparently continuing is still more profitable than changing their modus operandi, so now these consumer groups are preparing a massaclaim (class-action lawsuit)
So the findings of mentioned in the headline are from a report from consumer action groups, this has already been established by Dutch authorities earlier and they have been fined for this behaviour. But apparently continuing is still more profitable than changing their modus operandi, so now these consumer groups are preparing a massaclaim (class-action lawsuit)
Anyone from the Netherlands who booked a hotel room (also if you havent used booking.com, since their behaviour impacted the whole market) can sign-up to take part: https://www.consumentenbond.nl/acties-claims/claims/booking?icmp=kader_bookingclaim
Dutch law surrounding these class-action lawsuits limits payout of damagas to Dutch consumers unfortunately for everybody else.
For this case. If successful, other, international cases might follow.