• blarghly@lemmy.world
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    6 days ago

    if you are in person, you get service first. You took the time to enter the restaurant and can see the service being performed - so you should get priority.

    Again, fast food restaurants are the physical manifestation of platonic capitalist greed. Please explain your theory on how this change would improve profitability, and why such a change would be worth the risk it imposses when the existing system has been working for decades.

    • wetbeardhairs@lemmy.dbzer0.com
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      6 days ago

      Thanks, MBA textbook answer. The reality is people dont like being treated badly. If you treat them badly, especially in person, they tend to avoid your service. It’s hard to quantify so bad MBAs don’t bother to think about that when they get in charge of big businesses and then they proceed to shit all over everyone.