• takeda@lemmy.world
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      2 months ago

      I see them everywhere. The most insulting one was at sprinkles where I had to place order in the POS myself and the guy was just handing me a box from the shelf right behind him.

      • jballs@sh.itjust.works
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        2 months ago

        The most insulting one I’ve seen is at a self-serve convenience store in the Newark Airport. There is no staff that you ever interact with. Who does the tip go to? You for ringing yourself up?

        • bl_r@lemmy.dbzer0.com
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          2 months ago

          My job has an office in a multi-company building, and we have a self-serve lunch and snack station, and they ask for a tip.

          Nobody is tipping that thing. They eventually removed the prompt

    • isles@lemmy.world
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      2 months ago

      I just got self-serve frozen yogurt yesterday, the only service interaction was the cashier telling me to put my cup on a scale and saying my total. What am I tipping for?

      • TheFriar@lemm.ee
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        2 months ago

        What am I tipping for?

        The owners to pay their employees below poverty wages.

  • takeda@lemmy.world
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    2 months ago

    Whenever those POS ask for a tip I always click “no tip” and I learned to not worry about what someone else will think. I felt pressured the first time, but I learned that nothing happens if you don’t give a tip. I believe those go straight to the owner anyway.

    I still have some hangups about when I am in a restaurant and I still do tip as this is still expected. I just stopped going to restaurants, and I only end up there is someone drags me in.

    I hate that whole tip cancer culture, which essentially exists to cheat me to think I’m paying less.

    • henfredemars@infosec.pub
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      2 months ago

      A surprising amount of those kiosks straight up abuse tipping culture simply as another form of payment. My wife has worked at two places where the money just goes to the owner and the employee never sees a tip. I’ve also been directly told the number of times that tips don’t go to the employees by the employees.

      I don’t trust it. I only tip in cash if I do.

        • AgentGrimstone@lemmy.world
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          2 months ago

          I had a cashier do that to me once. I couldn’t tell if she did me a favor or if she was thinking “I already know this guy won’t tip.”

          • AllHailTheSheep@sh.itjust.works
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            2 months ago

            almost 10/10 they were thinking the former. shits expensive rn, service workers don’t want people paying more if they don’t have to.

        • henfredemars@infosec.pub
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          2 months ago

          Could it be construed that you intended to tip the owners of the establishment rather than the employees?

          Considering wage theft is the biggest kind of theft we have, I think it’s an unfortunate fact that many employers don’t particularly care what’s legal as long as you can’t practically retaliate.

          • spookedintownsville@lemmy.world
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            2 months ago

            Most places have laws against tipping to employees that don’t interact with customers in transaction. So owners, cooks, and managers legally can’t get tips.

            Edit: But those laws probably aren’t followed at some establishments

            • Mellibird@lemm.ee
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              2 months ago

              That does depend on the state though too. I worked in a restaurant where any tip on take-out/drive-thru/catering was spread among the kitchen staff. No manager can receive tips, but at least the staff preparing and packaging the food still have an opportunity to earn something extra. When I worked there, because of the tips, I earned an extra $2-$3 a shift.

    • wizardbeard@lemmy.dbzer0.com
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      2 months ago

      It also exists to allow restaurant owners to outsource a decent chunk of payroll directly to the customer. Technically it also allows wait staff to make extra money as well.

      The reason these payment devices default to asking for a tip (with the option to disable that feature hidden) is that they take a small percentage of every transaction made through them and it goes to the company that made the device.

  • EnderMB@lemmy.world
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    2 months ago

    I’m from the UK, and while we do have tipping, it’s not expected and is usually given as a sign of good service.

    With that said, surely there is a market here for some tech bellend to create an app/service that allows you to put a restaurant name in, get an abridged menu, and to replace the prices with “actual” prices if you consider a living wage tip. Provide some breakdowns of how much money goes to the serving staff, put red flags against businesses that pool/steal tips, and rate businesses that provide value for money.

    The culture is bad, but one benefit is that at least the money goes to staff - albeit only often serving staff rather and not BOH staff.

    • AngryCommieKender@lemmy.world
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      2 months ago

      Pooling tips is fine, as long as none of the tip pool goes to management. Tipping out the busboys, and BOH is better for everyone at a high end restaurant. Sure it means as a server I didn’t get to keep the entirety of the rare large tip that I got, but it also meant I didn’t walk out empty handed when I had a night full of stiffs.

      If even $0.001 is going to management, however, that is stealing tips.

  • SkyezOpen@lemmy.world
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    2 months ago

    On the other end of things, I got breakfast the other day and the options were 12% 15% 18%. I was pleasantly surprised.

    • MeanEYE@lemmy.world
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      2 months ago

      10% is customary. If you really liked the service. Anything above that is an excuse for host not to pay decent wages. So he can fuck right off.

      • SkyezOpen@lemmy.world
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        2 months ago

        I’m in the US where 15-20% is customary, so 18% at the top end is pretty low. The system is shit, but I’m not going to impact anyone’s livelihood because I disagree with it.

  • Aggravationstation@feddit.uk
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    2 months ago

    Can anyone enlighten me on why it says the original cost is $26.17 and the cost is $28, whilst they’re still asking for a tip?

    • qarl@lemmy.world
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      2 months ago

      My guess is that this was taken in the US and that cost is taxable. $1.83 is 7% of $26.17.

      • Victor@lemmy.world
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        2 months ago

        Another very annoying thing, that the tax isn’t included in the price from the start. You know, in general. Not in this situation in particular.

          • Victor@lemmy.world
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            2 months ago

            Right. But from what I remember living for about 9 months in Florida, was that prices for everything and anything were given without tax. So if you had a $20 in your pocket and you went to the store for some bullshit snacks for movie night or whatever, you had to do some pretty weird math in your head (x × 1.07, where x is your current total from the price tags) in order to know how much you could spend. Quite annoying.

            Please just give me the real price. The price I need to spend. That’s the only one I need, that really matters in that moment.

    • Zachariah@lemmy.world
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      2 months ago

      It’s done the correct way here. Your tip shouldn’t be based on the price and tax, just the price alone. Some places combine before calculating tip, which is wrong.

      • HeyJoe@lemmy.world
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        2 months ago

        I wish it was some. From what I see, it’s basically all of them these days. Basically, they already made this the standard, and most people have no clue anymore since they grew up never knowing. I also follow the no alcohol tip either. I tip on the food price and then add in a few more dollars based on how many drinks I got. Drink prices are so high that it would be crazy to add on something like 3 $15 dollar glasses of wine at full tip price. So, instead of like $9, I’ll add $3. If it’s a mixed drink, I’ll add $2 per drink since it at least did require some work. Generally, I never drink out anymore anyway since it’s just too expensive to care about it.

        • QualifiedKitten@lemmy.world
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          2 months ago

          So I totally agree that tipping is getting out of control, but when I worked as a server, I was required to tip out my bartender 10% of my alcohol sales. So for your $45 worth of wine, I had to give the bartender $4.50. I also had to tip out the busser a portion of my total sales, but I forget what that number was.

          Nowadays, I just avoid businesses that rely on tipping as much as possible.

          • HeyJoe@lemmy.world
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            2 months ago

            Thanks for the perspective, I wasn’t too far off since I would have tipped $3. I’ll take 10% as the baseline going forward.

  • MrJameGumb@lemmy.world
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    2 months ago

    50%??? Is this an app for millionaires??? I might leave 30% at a nice restaurant if I got exceptionally great service lol Asking for 50% is basically saying “please don’t ever eat here again” lol

    • DarkThoughts@fedia.io
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      2 months ago

      I might leave 30% at a nice restaurant if I got exceptionally great service

      Some ball fondling? Taint licking? The fuck kind of service warrants a 30%+ tip?! The majority of servers just take your order, bring you your plate and ask if there’s anything else you want (often annoyingly so in a pestering manner). If that’s your price then I might as well walk the few meters and grab the shit myself. And if it is the type of place where that isn’t possible, then that warrants tipping even less so if that service is straight up mandatory.

      • pearsaltchocolatebar@discuss.online
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        2 months ago

        I usually tip that at restaurants we frequent. Usually ends up being about $10, and it comes with perks like stronger drinks, better seats outside of the normal rotation, getting our drinks and such as we sit down, etc.

    • Jo Miran@lemmy.ml
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      2 months ago

      Is this an app for millionaires???

      If this was an app for millionaires it would be a 5% tip button.

    • takeda@lemmy.world
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      2 months ago

      Well it was inflation, so the tip percentages needed to be higher to account for it /s

      • grue@lemmy.world
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        2 months ago

        I feel like the “\s” isn’t enough to express just how much that’s Not How This Works, 'cause there are some people who think that actually makes sense.

        For those, I’ll spell it out: with anything based on a percentage, such as tipping, increases due to inflation are already built in. Inflating the percentage as well is multiplying the increase!

        (This is also why “we need to increase the tax rate due to inflation” is also bullshit and any politician who says it is trying to pull one over on the public, by the way.)

        • Mog_fanatic@lemmy.world
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          2 months ago

          I feel like this is just not talked about enough. I will never understand why the discussion is what percentage is enough. The percentage would always be enough. The value will increase so long as the price does. But it’s like people just gloss over that and are like “well back in the day 15% was enough but now? It’s gotta be 50%”

        • ryper@lemmy.ca
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          2 months ago

          This is also why “we need to increase the tax rate due to inflation” is also bullshit and any politician who says it is trying to pull one over on the public, by the way.

          Incomes haven’t been increasing anywhere near inflation, so increasing income tax rates to cover increased government spending caused by inflation wouldn’t be “bullshit”. Increasing sales tax rates would be, though.

  • EABOD25@lemm.ee
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    2 months ago

    I saw one of these where the restaurant taped over the “no tip” button so you couldn’t push it. If you ever encounter that, add a custom tip and punch 0.00

        • RamblingPanda@lemmynsfw.com
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          2 months ago

          Nothing is just “I don’t want to give”. Nearly nothing is “I’m mocking you with a cent. This is how much I appreciated your service.”

    • BearOfaTime@lemm.ee
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      2 months ago

      Fuck them for that nonsense.

      I’ve tipped zero at a sit down place because the waiter was an ass. (And I’m a generous tipper, because I’ve done the job and I can now afford to).

      Tipping isn’t required.

      • EABOD25@lemm.ee
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        2 months ago

        I think there’s a lot of establishments that forget that tipping is not a mandate. It’s a courtesy and it should be based on your level of courtesy to the person that you are hoping to receive courtesy from. For me, no courtesy given, then you’re not getting that courtesy. Beyond that, the wait staff needs to be pissed off at the restaurant owner for not paying enough.

        Only exception to that rule would be Dick’s Last Resort, but their schtick is being rude

      • Dasus@lemmy.world
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        2 months ago

        As a non-American, sometimes there threads are hilarious.

        I mean I get it it’s not as simple as we sometimes mockingly make it out to be, but it is a gratuity, meaning something extra on top of a legally required amount.

        So yeah, you’re very correct it isn’t required.

        I mean is tipping truly legally mandatory anywhere in the US? I’m sure they could decide to not serve you again, but by law, is tipping truly required anywhere?

        • NABDad@lemmy.world
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          2 months ago

          Most restaurants have a policy of requiring a tip for parties larger than a certain size. In that case, where the policy is known in advance, then it’s part of the bill, and I’d think you have to pay. Otherwise I think it would be treated like theft.

          • Dasus@lemmy.world
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            2 months ago

            Service charge on the bill is imo a bit different from a tip, a gratuity.

            But again, wouldn’t know, haven’t been.

            Definitely not my expertise this subject.

          • Avatar_of_Self@lemmy.world
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            2 months ago

            A gratuity fee must be removed if requested in the US even if it is called “mandatory”. They cant legally force a tip even with it stated before hand in the menu and signage (there is probably some state where this is somehow ambiguous). Oddly that isn’t true about service fees that go to the owner.

            However service fees were getting popular in certain parts of California where they had to raise wages and provide medical insurance but they didn’t want to advertise higher prices so they just added fees, undisclosed until the bill most of the time. Now California has passed a law to stop the service fees in the “Junk Fees” law. It also banned the automatic tipping practice, which surprised me, as well.

        • andrewta@lemmy.world
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          2 months ago

          Tipping is never required. Even if some on menu try to make the claim “you have to tip”

          No I don’t have to tip

        • wizardbeard@lemmy.dbzer0.com
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          2 months ago

          No, but not tipping is a great way to ensure you’ll get crap service (and potentially tampered with food) if you ever go back.

          Also, traditionally tipping was only for waitstaff, “fast” delivery drivers (think pizza delivery and same day couriers maybe), and certain specific one on one service scenarios (hair stylist, barber).

          This expansion into other things is mostly because everyone is starting to use the same payment processing pads that have the tipping menu turned on by default and hard to disable, because the company making the processing pads takes a small percentage of every transaction. Combine that with opportunistic business owners figuring out they can pressure anxious people into tipping by just implying they should, and here we are.

          • Dasus@lemmy.world
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            2 months ago

            No, but not tipping is a great way to

            Just as I thought. I do understand the culture, I’ve just never been personally subjected to it. I would ofc tip in the US, but that’s one reason it’s not high up on my list of places I want to go to.

            Well, traditionally it started out as a way to keep your slaves doing slave work without compensation while saying they’re not slaves anymore and definitely are getting paid through tips.

            https://civilrightsdocs.info/pdf/minimumwage/History-Tipped-Minimum-Wage.pdf

      • NABDad@lemmy.world
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        2 months ago

        My grandmother taught me to never tip $0 if the service is terrible, because the server will just assume you’re a cheap bastard who doesn’t tip. Instead, she would tip 2¢, because it sends a message.

        My dad did that once, and the waitress followed him out to the parking lot and threw it at him. Which I always thought kind of showed she got the message, but didn’t learn the lesson.

      • brbposting@sh.itjust.works
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        2 months ago

        Here’s the response I remember from reddit (probably from servers themselves…):

        Tips are often pooled. For bad service, tip 20% & find the manager to complain.

        Quite the system, USA!

  • OsrsNeedsF2P@lemmy.ml
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    2 months ago

    There’s this nice Chinese restaurant near my place that doesn’t take tips. I go there once a week or so for takeout, largely inspired by the fact they don’t take tips.

  • jubilationtcornpone@sh.itjust.works
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    2 months ago

    Cashier: “You can leave a tip if you want.”

    “Angel” by Sarah MacLachlan plays softly in the background

    Me: Quickly smashes “No Tip” with my cane while muttering about “success not bein’ measured by the size o’ yer bank account”.

    Launchpad McQuack fires up the chopper outside

  • Bassman1805@lemmy.world
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    2 months ago

    I can be a little sympathetic to the argument “this feature is built into our Point of Sale device, we didn’t ask for it”.

    But 30/40/50% tip is not the default anywhere, that was done on purpose.

    • FuzzyRedPanda@lemm.ee
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      2 months ago

      I can’t. They are computers and they can be programmed however the restaurant wants. Any default other than zero is unethical and predatory.

    • TheDoozer@lemmy.world
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      2 months ago

      There is a military bar at the base I work, and currently operated by coworkers until they can hire staff. Their PoS System automatically pops up the tip, and they have to tell us every time that they legally can’t accept tips. So yeah, definitely default.

    • howrar@lemmy.ca
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      2 months ago

      Many restaurants I go to will tap the “no tip” button for you before letting you pay.

  • Decipher0771@lemmy.ca
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    2 months ago

    POS that ask for a reasonable tip, fine. Ones that START at 20 and up automatically get no tip from me.

    • FuzzyRedPanda@lemm.ee
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      2 months ago

      IMO none of these computers should be asking for free money and leaving the default option on an amount other than 0.0%.