The freezing happen approx once per day, seems more often when connected to my android mobile hotspot (may be unrelated).
“journalctl -p err” gives:
nvme 0000:03:00.0: AER: Error of this Agent is reported first
pcieport 0000:00:02.4: AER: Error of this Agent is reported first
The nvme error, happens approx 10x more often.
I am running a WD_BLACK SN850X 4000GB, Firmware: 624281WD
I tried the WD website to see if there is a FW update, but there are only windows/mac tools and no link directly to the FW (that I could find).
System info:
OS: Linux Mint 21.3 x86_64
Host: Zenbook UN5401RA UN5401RA_UN5401RA 1.0
Kernel: 6.5.0-17-generic
Uptime: 14 hours, 59 mins
Packages: 2662 (dpkg), 60 (flatpak)
Shell: bash 5.1.16
Resolution: 2880x1800
DE: Cinnamon 6.0.4
WM: Mutter (Muffin)
WM Theme: Mint-Y-Dark-Purple (Mint-Y)
Theme: Mint-Y-Dark-Purple [GTK2/3]
Icons: Mint-Y-Dark-Purple [GTK2/3]
Terminal: guake
CPU: AMD Ryzen 7 6800H with Radeon Graphics (16) @ 1.400GHz
GPU: AMD ATI 64:00.0 Rembrandt
Memory: 5198MiB / 15220MiB
Update: it seems that the updated firmware has solved the issue, I have been running 4 days without a crash. Thanks to @[email protected] for pointing me to the Framework guide…why is this not on the WD website and easy to find.
First, make sure your laptop bios is up to date. Updating should be a simple matter of downloading the naked bios file, put it on a fat32 stick, boot into bios and use the built-in flasher.
You could set up a winToUSB drive to run the WD firmware update tool.
Or, you could go through this. https://community.frame.work/t/western-digital-drive-update-guide-without-windows-wd-dashboard/20616
Thanks for this, I managed to get the firmware updated to 624361WD; hopefully it fixes the issue.