• Grass@sh.itjust.works
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    2 months ago

    Brand

    Tesla

    Information in privacy policy

    Collects voice and video and shares some data with third parties

    third parties including whoever video clips get sent to when the staff use them as funny videos and memes…

  • Baggins@beehaw.org
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    2 months ago

    Tesla workers have been caught sharing among themselves highly invasive camera recordings of Tesla customers in the nude,

    Thanks, but no thanks.

  • NaibofTabr@infosec.pub
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    2 months ago

    Kia and Hyundai, which have the same parent company, collect voice recognition data from inside their cars and sell this to the artificial intelligence (AI) software training company Credence, the Choice investigation found.

    “We think that the average Hyundai driver, the average Kia driver, when they purchase their car, have no idea that this is happening,” Mr Blakkarly said.

    “They haven’t really properly consented to their voice being used to train AI models.”

    Interesting. If this is being done without disclosure and without even the opportunity for the driver to give consent (or not), it seems like it’s inviting a lawsuit, and it might violate recording consent laws in some states.

    • Fredselfish@lemmy.world
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      2 months ago

      I know a certain bank that is doing the same thing. If you call customer service they are using Chatgpt to listen to the entire call and recently started capturing voice data to allow AI verify they are talking to the customer. Creepy as fuck and no customer aren’t told this is happening.

      • OpenPassageways@lemmy.zip
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        2 months ago

        I’ve seen this advertised as a fraud detection and prevention service, even before ChatGPT. I’m assuming there’s a standard disclosure that the call may be recorded for training purposes, it’s only recently that “training” has included “training AI”.

        • Fredselfish@lemmy.world
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          2 months ago

          Yeah but still should be illegal. I mean this AI is listening and gathering information about the customer while discussing private banking matters.

          • Flocklesscrow@lemm.ee
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            2 months ago

            100%

            And how long (as if it isn’t already) before the same systems transition to healthcare? AI wants to know all the salacious details, baby.

          • Jakeroxs@sh.itjust.works
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            2 months ago

            It really depends on how it’s being stored and used, like the other commenter mentioned, it’s standard practice in banking/Brokerage industry to record all calls for training/litigation/coaching.

        • lolola@lemmy.blahaj.zone
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          2 months ago

          Training then: Making all the new hires sit down and listen to a recording of you get increasingly frustrated with their dumbass coworker.

          Training now: Burning through a neighborhood’s worth of power for data processing to ensure that the phone tree understands you with absolute certainty when you say “speak to a representative”, yet continues to ignore you anyway.

        • Pandemanium@lemm.ee
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          2 months ago

          It doesn’t prevent any fraud when anyone on the Internet can now easily recreate anyone’s voice using AI. Banks should know better.

    • aramis87@fedia.io
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      2 months ago

      And then they’ll just do like everyone else does, nag screens every five minutes with no “No, and don’t ask me again” option, you can only say “Not now” and then it’ll ask again in five minutes. Or you can have the car, but you can only use the speedometer if you agree to them monitoring your speed and you can only have headlights and windshield wipers if you agree to them recording everything you do, etc.

      • lemmefixdat4u@lemmy.world
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        2 months ago

        Sounds like a vehicle I wouldn’t buy. That’s the ultimate control - the consumer demands privacy and buys the vehicle that provides it

      • Zachariah@lemmy.world
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        2 months ago

        That needs to be shut down, too.

        Like those stupid cookie notices. If sites would just stop doing tracking, the notices aren’t even needed.

        • Prison Mike@links.hackliberty.org
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          2 months ago

          Yep, as a web developer sometimes I get panicky about new legislation until I remember that I don’t even serve CSS or JavaScript from third-party domains. I don’t track users by IP address or anything. Fuck that

            • Prison Mike@links.hackliberty.org
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              2 months ago

              I really try, but I’m starting to feel like a zombie all the time!

              One thing I try to do is not go so hard on JavaScript. I don’t like when websites do that and have problems due to that, especially when it comes to forms (though I do have an awesome example with being able to paste a lot string of text into a text field and having JavaScript split it into the following fields, but only if it’s in the correct format).

              • Zachariah@lemmy.world
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                2 months ago

                JavaScript is fine as long as it degrades gracefully when disabled by the user.

                That feature sounds very useful.

                • Prison Mike@links.hackliberty.org
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                  2 months ago

                  Yeah, it’s a long story but while working somewhere they used a terrible SaaS for their day-to-day operations and I eventually built my own that they still use (I don’t work there anymore).

                  The long string would be a bunch of specifications sent via email by clients (it’s an email-heavy industry) and I got tired of copying and pasting each part line by line (it was also hard because they weren’t sent as separate lines, but used a character as a separator) so I built it for myself.

                  I guess that’s the magic of eating your dog food.