Air Canada appears to have quietly killed its costly chatbot support.

  • FiveMacs@lemmy.ca
    link
    fedilink
    English
    arrow-up
    197
    arrow-down
    4
    ·
    9 months ago

    No chat or didn’t give misleading information. It acted on the companies behalf and gave truthful information that the company didn’t agree with. Too flippin bad companies. You deploy robots to fulfill the jobs of humans, then you deal with the consequences when you lose money. I’m glad you’re getting screwed by your own greed, sadly it’s not enough.

    • Cyborganism@lemmy.ca
      link
      fedilink
      English
      arrow-up
      84
      arrow-down
      2
      ·
      9 months ago

      A lot of the layoffs are due to AI.

      Imagine when they find out it’s actually shit and they need to hire the people back and they ask for a good salary. They’ll turn around again asking their gouvernements for subsidies or temporary foreign workers saying no one wants to work anymore.

      • bobs_monkey@lemm.ee
        link
        fedilink
        English
        arrow-up
        45
        arrow-down
        1
        ·
        9 months ago

        I’d love if there were some sort of salary baseline that companies are required to abide before asking for staffing handouts. “We’ve tried nothing and we’re all out of ideas!”

          • bobs_monkey@lemm.ee
            link
            fedilink
            English
            arrow-up
            11
            ·
            9 months ago

            Lol. I’m all for raising the minimum wage to something livable. But also at the same time, there’s got to be some kind of mechanism that forces these companies to pay people properly. Either that or make unions mandatory.

          • Katana314@lemmy.world
            link
            fedilink
            English
            arrow-up
            4
            ·
            9 months ago

            The minimum wage really only applies to the lowest-requirement, manual-labor jobs. Ideally, the baseline he’s suggesting would adjust for certain expertise fields, perhaps just around the subject of when they can request immigration visas or outsourcing assistance.

            So for instance you need a software engineer, you shouldn’t be able to offer a 70k salary, get no one (because software engineers value their time), and then claim there are no software engineers - you would have to be offering 110k+ before any assistance.

        • Trollception@lemmy.world
          link
          fedilink
          English
          arrow-up
          6
          ·
          edit-2
          9 months ago

          It’s called a prevailing wage request and one is required before an overseas worker can be considered for a position in the US. Yes this isn’t for handouts but for outsourcing work but that does exist in a sense.