It’s a valid strategy to ask the patient to recap what brings them to the clinic. It’s very common to hear a different story from the one in the booking system or in the medical history. I’m not sure about the system were you live but medical history often takes waaaaaaaaaay more than 2 min to read up on. Maybe the last visit was recorded and had yet to been transcribed? Those can be a pain to listen to. It feels very reasonable that the doctor didn’t have time to read up on your history if they were covering for a sick/unavailable colleague.
I would 100% prefer a doctor that is upfront about not knowing my medical history over a (more commonly occurring) dumbass pretenting to know it.
It’s regrettable that your doctor made you feel neglected. Fault them for that, not the questions.
It’s a valid strategy to ask the patient to recap what brings them to the clinic. It’s very common to hear a different story from the one in the booking system or in the medical history. I’m not sure about the system were you live but medical history often takes waaaaaaaaaay more than 2 min to read up on. Maybe the last visit was recorded and had yet to been transcribed? Those can be a pain to listen to. It feels very reasonable that the doctor didn’t have time to read up on your history if they were covering for a sick/unavailable colleague.
I would 100% prefer a doctor that is upfront about not knowing my medical history over a (more commonly occurring) dumbass pretenting to know it.
It’s regrettable that your doctor made you feel neglected. Fault them for that, not the questions.
Edit: *recorded as in dictated!