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Joined 1 year ago
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Cake day: July 9th, 2023

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  • But in that same vein, recognizing how people operate means you can tweak or build a process to work with them and get results you want.

    I’m not in a technical role like most people on this site, but I’m often in between those departments/their products and the consumer as well as the rest of the company. I think the mistake a lot of people in dev roles make is building a system that functions and think is good, and they need to bring the people to the process. But that’s not how people work. You can maybe get a person, maybe even a few in line with your designed process. But when you have groups of people it becomes impossible.

    Take that DevSecOps person above. Their solution to entire teams not using their process is to oust the leadership and bring the team to heel. I don’t think that people take the time to think how they can alter their process to get the people more likely to work with it to get the results they want. As you said, people go the path of least resistance. You have to build your product to the user, not the other way around because the “people” aren’t going to change.

    My example: We had a process our level 1 team members needed to follow when filling out tickets. Most of the time, no big deal. Our system means their tickets need to be filled out and submitted almost immediately upon completion, they can’t just wait around until the end of shift. It’s a lot of real-time work. Occasionally we’d get hit by huge numbers because something vital broke and they’re our front line in dealing with the communication, then these tickets would not get filled out properly in their mad rush to get them all submitted so they can move on. Every field not filled out correctly breaks our reporting, which is vital for us. Macros were no use because they could only fill out generic info and not any of the information we really needed. Their managers tried meetings and punishment and rewards, but when shit would hit the fan, inevitably the proper protocol would be the first thing to go to keep the operation running.

    So I go in, take a look at the process start to finish and talk to the team about what specific things make it harder to complete in a crisis. And then I went and created a “mass issue” ticket form to use for those scenarios instead. When something major breaks and the team is flooded with these calls and they have to go through 4-5 at once every 10 minutes, they tick a box and get a new form with just the vital info and the ability to group as many issues on it as they have. Now they can group like issues together and fill out a single ticket. Their time is saved and we still get the precious data we need. Because we built our system to work with the user and made the path of least resistance a path that works.

    But I have an advantage. I now work in a tech-adjacent role but I’ve spent my life working with people, not technology. So I get to bring that viewpoint to the job where most people around me have never really given it much thought.





  • Am I weird in that I think it’s weird to announce that kind of thing on a dating profile? Like, I’m on all the dating apps and people generally don’t get access to me until there’s a mutual agreement to match, right? Unless you’re swiping on everyone or they’re actively trying to hide it, are you matching with a lot of trans folk? Are you so inundated by these matches that you feel the need to announce these preferences up front? I can’t imagine it’s so many that you can’t just have a polite conversation when it comes up and explain the preference? It’s the whole need to announce it, knowing how it could come off, that makes people question the intent. If you were at the bar and someone you’re attracted to comes up to talk, do you stop them and say “before you go any further, know that I only date cis people.”?



  • Some doctors can be real shitty like that sometimes. The medical community’s understanding of ADHD has really evolved a lot over the past couple decades, but a lot of people are still stuck in the mindset that it’s mostly in kids or that if you’re managing your life then it’s not worth worrying about. The good news is you can bypass them! Typically a good doctor will send you to a therapist for an eval, so you can just find your own to do the test. It usually takes longer to get an appointment, but if you can get with a psychiatrist and not a psychologist you don’t even need to go back to a doc for meds. Psychology today’s website is a pretty good starting point to find someone in your area that focuses on ADHA, and possibly even adults with ADHD. The diagnosis takes some time and often finding the right meds can be a long journey sometimes, but when you find what works it can be life changing.


  • As much as I dislike diagnosing strangers on the internet… this is classic ADHD. The brain doesn’t really form working memory so short-term things just don’t exist unless you see them. Meds help but even still I rely on a lot of those same tools you described. I can’t live without my calendar with everything written down. I have daily alarms for set things in my schedule so I don’t forget. Notes around my workspace that don’t go until the task is 100% resolved. I’ve also learned to organize my house so that as many things as possible are visible. If it’s away in a cabinet then it may as well not be there so I have a ton of nice-looking baskets and things all around for organization. I think the only things in my house that are really tucked away are dishes and cleaning supplies, mostly out of necessity for space/safety. And even those I’ll remember because they a separate task will drive me to need them and seek them out.

    I spent years thinking I had a serious memory problem. A partner once said my memory was worse than her ex who had brain damage. I accepted it as just a part of me. Turns out, I have severe ADHD and the Adderall does wonders for my day-to-day functioning.